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Monday, July 9, 2018

Advisory: Reports of scam caller 'spoofing' 911

Spoofed calls "from" 911 used to steal personal information.

MARQUETTE COUNTY, Mich. (WLUC) - Marquette County Central Dispatch/Emergency Management received a report of a caller ID spoofing incident using “911” as the callback number here in Michigan.
A bad actor using 911 as the caller ID called a citizen and said that someone in their family had been in an accident and started to ask for personal information. The citizen called her family member and found out they were fine. If this ever happens to you, please remember this:
• If you get a voice call from 911, it will NOT be on a 911 line. If the 911 center calls you, it will always be on a 10-digit line, not a 911 line.
• The only time that the digits 911 will show up as an incoming communication will be via a text.
• If you receive a call from someone who says that they are from 911 or other public safety department (police, fire, or EMS), ask them for the number they can be reached at and call them back.
• NEVER give your social security, credit card, or insurance information over the phone.

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