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Wednesday, July 27, 2016

Advisory: Fake "Computer Support" - Targets Windows AND Mac Users.

We've had reports of users getting snared by ambush websites that present alarming messages and direct the users to call for assistance.

Example page

  • These pages are usually designed to prevent you from closing your browser window - close down your browser completely to terminate them. If you can't close it, reboot the computer.
  • Do NOT call the number - the scam is trying to scare you - at best they'll take your money, at worst, they will completely compromise your computer.
  • Apple computers are also targeted - see https://discussions.apple.com/docs/DOC-8071
  • If you suspect you have been caught by one of these campaigns, contact your technical support team or contact 1-HELP  (612-301-4357) for assistance.

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